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Customer Service


Returns and Exchanges

Merchandise Availability

Shipping Information

Privacy Policy

Information We Collect and How Its Used

Returns and Exchanges [Top]

These items are custom produced so returns are not possible.  Please refer to the sizing charts to ensure that you are receiving items that fit.

Merchandise Availability [Top]

These items are produced as ordered.  Please allow up to 10-15 business days for delivery.

Shipping Information [Top]

Merchandise is shipped via UPS.  We ask that you provide a street address
rather than a Post Office Box.  Overnight delivery is available for additional charge.

NOTE: Please indicate clearly if your order is needed for a certain date, so we may ship accordingly.

Privacy Policy [Top]

The following states our policy regarding the privacy rights of visitors to this website. We respect
your right to privacy and your desire for a secure online shopping experience. This is a website
of Awards Plus of Southwest Minnesota, Inc.

Our postal address is:
501 South Highway 23
Marshall, MN 56258

We can be reached via e-mail at info@awesomeawards.com or by telephone at 507-532-4482.

Information We Collect and How Its Used [Top]

Domain Names
When a visitor comes to our website, our web server recognizes only the visitor's domain name, not their e-mail address. This means that we can track visits to our site, while visitors remain anonymous.

Aggregate Information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our site.

Other Information We Collect
When you purchase a product we ask you for the following information: name, address, phone number, e-mail address and credit card. This information is used to process your order. If necessary, we might use this information to contact you for help when we are processing an order. All information we collect from you is stored in a secure database. We sometimes use list-serve e-mails to notify customers about updates and special features on our website.

About Children
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

Secure Shopping
We use USAEPay as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. All sensitive information you enter during a transaction, including credit card information, is encrypted while traveling the Internet.

Disclosure of Information Policy
We never make your e-mail address available to any other company or organization without your permission. If you supply us with your postal address, you may receive periodic mailings from Awards Plus with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an e-mail, calling or writing us at the above address.

Need to make a change?
If you would like to change any of your transactional information in our database please feel free to contact us. You'll find our e-mail address, phone number and address at the top of this page.


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